What is the payment term of a customer to pay the reimbursement amount? 24 April 2023 14:32 Updated The payment term for reimbursement is in line with agreed payment terms. Related articles How is the Home Charging Reimbursement Service fee structured and calculated? When can I expect my first reimbursement? Whom to contact in case of problems with my wallbox? Whom to contact in case of problems with my InCharge Portal? What is the delay for a driver receiving a reimbursement on his/her bank account (starting with the charge event)?